RETURN CENTER

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FAQ

Is it easy to return items?

You bet. Once your return is authorized, you'll receive step-by-step instructions and a prepaid shipping label via email. 

How soon will I get my refund?

Carl takes a fine look at the returns we get, so once he's done that, we can restock your shades and issue your refund. He's a busy bird, so the sooner you get 'em in, the sooner you get your monies.

What items are returnable?

Most things. As long as it wasn't marked as non-refundable, was a free gift (come on now), and is unused and in it's original packaging.

What items are non-refundable?

Not a lot, but items marked as '40% off', 'final sale only', 'non-refundable', or items that were free gifts cannot be returned. Used/worn items or items without their original packaging will not be refunded.